Welcome to Our FAQ

Answer:
We do not currently provide online ordering. Why? We sell an engineered product and want our customers to receive the right product, at the right time, with the right price. We make sure to ask the questions needed to find the specific fastener and tool for your project.

We provide our customers 3 ways to contact and receive pricing on our products:

1. Browse our products online, add items to quote cart and submit your quote request
2. Call us at (800) 325-3147 or (972) 986-6792
3. Email your questions to info@bylerrivet.com

Answer:
Yes, please call (800) 325-3147 or (972) 986-6792 to speak with our credit and accounts receivable department to begin the open account process. You may also email karen@bylerrivet.com or download our credit application.

Answer:
Yes, call (800) 325-3147 or (972) 986-6792 to speak with our accounts receivable department or email karen@bylerrivet.com for a copy of an invoice. If your company has an email or fax that you want all your invoices to go to, please notify Karen when you call in or email.

Answer:
Once your shipment has left our facility, you will receive a tracking number from your salesman, so you can track your package online at FedEx tracking (https://www.fedex.com/apps/fedextrack/) or UPS tracking (https://www.ups.com/WebTracking/track).

Answer:
Please call (972) 986-6792 to speak with your salesman or our customer service department and we will be happy to give you the tracking number for your delivery.

Answer:
Yes, we can apply your UPS number to your package before shipment. Handling rates will still apply.

Answer:
Yes, we accept all customers at our will-call location. Please let your salesman know you will be arriving for pick up.

Answer:
We ship using UPS, FEDEX and USPS, as well as a variety of freight carrier lines in the 50 United States, Mexico and internationally.

Answer:
Yes, we are an authorized service center providing rivet gun repair services for Huck, POP and Avdel, as well as Marson and Sherex. Call (800) 325-3147 or (972) 986-6792 for an estimate.

Answer:
Yes, we supply repair and spare parts for a variety of tools from manufacturers like Huck, POP, Avdel, Marson, Gesipa and more. Call (800) 325-3147 or (972) 986-6792 for assistance.

Answer:
That depends on the type of fastener, diameter, application and material – one size does not fit all! Please call (800) 325-3147, (972) 986-6792 or request a consultation, so we can find the right tool for your specific application.

Answer:
Dextron ATF is recommended for all Huck rivet guns. Please call (800) 325-3147 or (972) 986-6792, so we can answer any tooling questions you have.

Answer:
For POP rivet guns we recommend POP brand fluid (sold by the quart). DO NOT USE ATF fluid in a POP rivet gun as that will ruin the seals. Please call (800) 325-3147 or (972) 986-6792, so we can answer any tooling questions you have.

Answer:
The only parts available for end-user repair of these tools are the front-end components. If there is any damage to the hydraulic system, these tools must be sent in to be overhauled – it cannot be done in the field. Please call (800) 325-3147 or (972) 986-6792 to have your AK175 / HK150 tool repaired in our facility.

Answer:
No, They will only pull blind fasteners – not the Huck Magnagrip, pin and collar style bolts. Please call (800) 325-3147 or (972) 986-6792, so we can answer any tooling questions you have.

Answer:
No. Shaver tools work with aluminum shavehead rivets only. Please call (800) 325-3147 or (972) 986-6792, so we can answer any tooling questions you have.